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Support & feedback

Found a problem, or have a suggestion? You can contact us directly.

Get in touch

Email [email protected]. Please include the app version, device model, system version and steps to reproduce the issue. If you attach screenshots, review them first and hide anything you do not want to share.

  • [email protected] ↗

Unsure whether a playlist write finished?

If a write fails, succeeds only in part or has an uncertain result, check the actual playlist in Apple Music before taking further action to avoid duplicate additions.

When permissions, a subscription or search are temporarily unavailable, your original saved inbox text remains. Continue when access is ready.

Feedback on test builds

If you use a TestFlight test build, you can also open TuneTray in TestFlight and choose Send Beta Feedback.

  • View test builds in TestFlight ↗

Read the Privacy Policy to learn how data is handled.

TuneTray

Collect songs. Keep the moment.

Support & feedback Privacy Policy Terms of Use

Apple Music is a trademark of Apple Inc. TuneTray is an independent project.